Book Direct & Save Now Manage Booking Manage Booking

    Frequent Asked Questions - Fraser Place Setiabudi, Yakarta

    Where can I find the best rates?

    The best rates available on the internet can be found at https://setiabudi-jakarta.frasershospitality.com. Don't forget to check out https://setiabudi-jakarta.frasershospitality.com/en/offers.html to take advantage of the best deals. If you require further assistance, please feel free to contact us at reservations.setiabudi-jakarta@frasershospitality.com or + 62 21 3002 0800.

    Facilities and Services

    What are the services and facilities offered?

    In addition to 24/7 security and CCTV surveillance as well as 24/7 reception and concierge services, Fraser Place Setiabudi, Jakarta features a fully-equipped gym, a steam room and sauna, a children's playroom and more. For a full list of services and facilities, please visit https://setiabudi-jakarta.frasershospitality.com/en/facilities.html.

    Are there fitness facilities provided?

    Yes, there is a 24/7 fully-equipped gym, a jogging track and a swimming pool for our in-house guests.

    Is internet access provided?

    Yes, guests can enjoy complimentary high-speed Wi-Fi access in-room and around the property.

    What is the check-in time?

    Check-in time is 2.00pm.

    What is the check-out time?

    Check-out time is 12.00pm.

    What time is breakfast served?

    Breakfast is served from 6.00am to 10.00am.

    What is the cost of breakfast?

    Breakfast is available for adults at IDR 163,350 per person.

    What are the available dining options?

    All-day dining is available at Jardino. The well-equipped kitchen/kitchenette also provides you with the convenience to cook in your apartment. In-room dining options are available as well. Please contact the Front Desk for the menu available.

    Are laundry services provided?

    Yes, laundry service is available subject to additional charges. There is also a washing machine in the room for your convenience. Please feel free to contact our Front Desk for more details.

    What are the type of beds provided?

    Our apartments offer king-sized, queen-sized and twin beds. Should you require more information, please feel free to contact us at reservations.setiabudi-jakarta@frasershospitality.com or + 62 21 3002 0800.

    Are baby cots and extra beds available?

    Yes, complimentary baby cots are subject to availability, with a maximum rental period of 2 days. Extra beds are also available subject to additional charges. Please feel free to contact our Front Desk for more details.

    Are newspapers provided?

    Yes, complimentary newspapers are provided daily. They are available at common areas such as our all-day dining restaurant Jardino and the lobby.

    Are the residences handicap-friendly?

    Yes, some areas of Fraser Place Setiabudi, Jakarta are handicap-friendly. If you require further assistance, please feel free to contact us at reservations.setiabudi-jakarta@frasershospitality.com or + 62 21 3002 0800.

    Is on-site parking available and what is the cost?

    Yes, complimentary on-site parking for 1 car is available during your stay. Please approach the Front Desk for more details.

    Is airport shuttle service provided?

    Yes, airport shuttle service is available subject to additional charges. Please feel free to approach our Front Desk for more details.

    What is the cost of hotel/service residence limousine services?

    The charges vary depending on the vehicle requested. Please feel free to approach our Front Desk for more details.

    What are the reception's operating hours?

    The reception operates and is available 24/7.

    Is it possible to store my luggage at the hotel before check-in?

    Yes, it is possible to store your luggage at the property. Please feel free to approach our Front Desk for more details.

    Location

    How do I get to the hotel?

    "The best mode of public transport to reach the property is either by licensed taxi or by chauffeured limousine.

    By Taxis

    Most visitors opt to travel by taxi, which are easily available. There is a multitude of taxi companies of varying degrees of dependability. All licensed taxis are run by meter so be careful to check this out before you get into one.

    By Busway

    The Transjakarta Busway (known as busway or Tije in Indonesian) is modern, air-conditioned, and comfortable, with flat fare between IDR 3,000 to IDR 3,500. Buses operate from 05:00 to 22:00 hours daily.

    By Car

    A valid international driving license or Indonesian driving license is required. Be aware of the 3-in-1 system implemented in some of the main streets in the city: morning from 07:30 to 10:00 hours and in the afternoon from 16:30 to 19:00 hours, where there is a requirement of having a minimum of three people in a car.

    BY ‘OJjek’

    ‘Ojek’ (local name for Jakarta’s motorcycle taxis) shuttles short distances down alleys and roads but will also do longer trips for a price. Agree on the fare before you set off. Insist on a helmet, and wear it properly.

    By Train

    Nearest station: Gambir Station in Central Jakarta. Except on weekends, you can generally buy a ticket just before departure. It is highly recommended to buy from the stations directly or from your nearest travel agencies."

    Are there any recommended attractions in Jakarta?

    Jakarta's colourful history is reflected in its cultural attractions, colonial architecture and more. Some of the attractions include the Jakarta Old Town at Kota Tua, the National Monument and the Jalan Surabaya antique market. For more recommendations, please feel free to approach our Concierge or visit https://setiabudi-jakarta.frasershospitality.com/en/attractions.html.

    Where are the closest banks, ATMs and exchange offices located?

    The closest banks, ATMs and exchange office are about 50m from Fraser Place Setiabudi, Jakarta.

    Policies

    What is the cancellation policy?

    The cancellation policy is stated in detail and varies with the type of offer selected.

    Should you require more information, please feel free to contact us at reservations.setiabudi-jakarta@frasershospitality.com or + 62 21 3002 0800.

    What is the maximum number of guests allowed in each residence type?

    For the 1-Bedroom Apartment, the maximum occupancy is 2.

    For the 2-Bedroom Apartment, the maximum occupancy is 4.

    For the 3-Bedroom Apartment, the maximum occupancy is 5.

    Should you require more information, please feel free to contact us at reservations.setiabudi-jakarta@frasershospitality.com or + 62 21 3002 0800.

    Are pets allowed?

    Unfortunately, pets are not allowed at Fraser Place Setiabudi, Jakarta.